Terms & Conditions

  1. Introduction Welcome to Rokket Reviews, a brand owned and operated by CXIQ Ltd. By using our services, you agree to these terms and conditions (“Terms”), which may be updated from time to time. Please read these Terms carefully before using our services.
  2. Use of Services Our services allow you to collect feedback from your customers and direct them to your Google Review page to share a 5-star review, or privately share issues they experienced with you. You agree to use our services only for lawful purposes and in accordance with these Terms.
  3. Fees and Payment You agree to pay the monthly fee for the package you select at the time of registration. We reserve the right to change our fees at any time upon notice to you. Payment will be automatically charged to your selected payment method on a monthly basis.
  4. Proprietary Rights Our services, including the app and all content and materials, are owned by Rokket Reviews and protected by applicable intellectual property and proprietary rights laws. You agree not to copy, distribute, modify, or create derivative works based on our services without our express written consent.
  5. Privacy Policy We take your privacy seriously and have a privacy policy that describes how we collect, use, and disclose your personal information. By using our services, you consent to our privacy policy.
  6. Disclaimer of Warranties We do not guarantee that you will receive a certain number of reviews or that they will be positive. The number of reviews you receive and their content depend on a variety of factors including the number of customers, the number of happy customers, and your ability to improve based upon the feedback collected through our services.
  7. Limitation of Liability In no event shall Rokket Reviews or its affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our services, even if we have been advised of the possibility of such damages.
  8. Termination There is no minimum contract length for our services. You may terminate your use of our services at any time by providing us with 30 days’ written notice to cancel@rokket.reviews. We reserve the right to terminate your access to our services at any time for any reason without notice.
  9. Governing Law These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any dispute arising from or related to these Terms or your use of our services shall be resolved exclusively by the courts of England and Wales. CXIQ Ltd is a company registered in England and Wales under company number [13124428].
  10. Entire Agreement These Terms constitute the entire agreement between you and Rokket Reviews regarding your use of our services and supersede all prior agreements and understandings, whether written or oral.