Privacy Policy

Who we are

Our website address is: https://rokket.reviews.

Data

We collect feedback from your customers and store them on our database. This data is then shared with you through a dashboard so you can monitor the results. If you leave Rokket Reviews your Data will be shared via a CSV file and then permanently deleted after 6 month.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

Review data is kept for as long as you are a customer with us. Thereafter review data will be provided to you as a CSV file and deleted from our system.

What rights you have over your data

We reserve the right to use non customer sensitive you data to further our research only e.g. response rates, industry Net Promotor Scores etc.

The only data we hold for your customers is email addresses and feedback. The most customer sensitive data we hold is the customer email. We do not use your customer emails for any purposes and retain not rights to use this data other than to present back finding directly to your business.

Where your data is sent

Your data is not sent to anyone except your business.

We do share your data with you via Microsoft Power BI Dashboard. This is accessed by your business via the Rokket.Reviews website. The dashboard is also available through Microsofts website where people find the link. Therefore due to the risk that this could be publicly accessed we do not share your customer email addresses in the dashboard. We only share your feedback data. You have the option to opt out of having a dashboard to mitigate this risk.